Terms & Conditions
- Contract: Once your order is placed, you will receive an email with your order number. This email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us for the purchase of the goods will not be formed until your payment has been approved by us and we have debited your account.
- Guarantee: Each item is produced under the label which is very strict to the quality of the jewelry.
Our guarantee is limited to inherent defects in materials and/or workmanship and the guarantee in the case of consumer sale, both foreseen in the civil code.
Please clearly state why you want to return. Returns will not be accepted for items with personal engravings and wrong size ordered when made to measure.
After checking the returned piece we will refund by sending you a gift voucher or cash for the purchase price.
- Delivery time: Most of the items can be delivered within 6 weeks. Your order will be processed as soon as we have your confirmed payment. We will notify by e-mail when your order is ready to be shipped. Delay in delivery will not be accepted as a reason for the cancellation of your order.
- Payment and prices:
We only will accept payment per Paypal, a very safe way of paying by internet.
All our prices are indicated in euro, 21% V.A.T. included. Each item will come with Nico Taeymans packing without additional charges.
The shipping expenses will be added to your invoice.
The shipping expenses for all other destinations will be confirmed in the order with your order number.
- Intellectual property: All designs on Nicodemus/Nico Taeymans website are the property of Nico Taeymans and may not be copied, reproduced, adapted or distributed.
- Miscellaneous: It is possible that the jewel you receive differs a little from the picture on internet. This difference will not be accepted as a reason for return as our jewelry is handmade and as consequence is not an exact copy of the item pictured on the website.
- Giftcards: You can buy giftcards online, these will be send to you by Bpost Belgium. So a delivery fee will be charged. The gift cards can be used up to one year after the purchase date.
- Certificate: On demand, we can provide you with a house certificate for your purchased jewel.
- Online Dispute Resolution: The EU has created the ODR: the Online Dispute Resolution system. Sometimes things go wrong, and we thrive to make good to you. If however, you feel the need to make a complaint against us, please use the following links
- Nederlands: https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home.show&lng=NL
- English: https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home.show&lng=GB
Nico Taeymans guarantees an after sales service, we will process your complaints and we can adjust/repair your (Nico Taeymans) jewels!